Last Updated: 31/03/2025

Welcome to Zooli.ai! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our website (the “Platform”) and the AI-powered content creation services we offer (the “Services”). By accessing or using Zooli.ai, you agree to the terms of this Privacy Policy, which applies to all users of our Platform and Services. If you have any questions, please reach out—we’re here to help.  

The Information We Collect

We collect information to provide you with the best possible experience. Here’s a more detailed description of the information we may collect:

• Account Details: When you sign up for an account, we ask for basic information such as your name, username, email address, password (hashed), billing address, and payment details (for paid plans).
• Usage Data: We track how you interact with our Platform and Services to improve features and user experience. This includes information about the features you use, the pages you visit, the time you spend on the Platform, your search queries, and other actions you take while using the Services.
• Content Data: This includes the original content you provide as input to our AI tools (“User Input”) and the content generated by the AI based on your User Input (“AI Output”). This data is stored to enable our Services and improve our AI models.
• Technical Data: This includes information about your device type, browser type and version, operating system, unique device identifiers, Internet Protocol (IP) address, internet service provider, and may include general location data (e.g., city, state) derived from your IP address.
• Communications Data: We may collect information from emails or other communications you have with us, such as when you contact us for support or provide feedback.
• Cookies and Tracking Data: As described in the “Cookies and Tracking” section below, we use cookies and other tracking technologies to collect information about your Browse activities on our Platform.

We collect this information directly from you when you provide it, automatically as you use our Platform and Services, and potentially from third-party service providers (e.g., for payment processing).

How We Use Your Information

We use your information for the following purposes:

• To Provide, Improve, and Personalize our Services: This includes using your data to operate our Platform, provide the Services you request, personalize your experience, develop new features, troubleshoot issues, and train and improve our AI models.
• To Communicate with You: We may use your information to communicate with you about updates to our Services, new features, important notices, customer support inquiries, and transactional emails related to your account or payments. With your consent where required, we may also send you marketing emails about our Services.
• To Process Payments and Manage Subscriptions: If you use our paid Services, we use your payment information to process payments, manage your subscriptions, and prevent fraud.
• To Protect the Security and Integrity of our Platform: We use your information to monitor and analyze Platform usage, detect and prevent fraudulent activities, enforce our Terms of Service, and protect the security and integrity of our Platform and Services.
• For Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests, as well as to protect our rights, property, and safety, and the rights, property, and safety of our users and others.  
• For Research and Development: We may use anonymized and aggregated data for research and development purposes to improve our AI models and develop new technologies.

We will not sell your personal information to third parties as defined under traditional understandings of the term. However, we will comply with applicable data privacy laws regarding the “sale” or “sharing” of personal information, as further described below.

Sharing Your Information

We may share your information with trusted third parties in the following situations:

• Service Providers: We work with third-party service providers who assist us in delivering our Services, such as payment processors (e.g., Stripe, PayPal), hosting providers (e.g., AWS, Google Cloud), customer support platforms, email marketing services, and analytics providers. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.  
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, such as a subpoena, court order, or government request; to protect and defend our rights or property; to prevent fraud or other illegal activity; or to protect the safety of our users or the public.  
• Business Transfers: In the event that Zooli.ai is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred to the new owner or entity as part of the transaction.
• Affiliates: We may share your information with our affiliates or subsidiaries for the purposes described in this Privacy Policy.  
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Your Choices and Rights

You have certain rights regarding your personal information, and we want to ensure you have control over it:

• Access and Updates: You can review and update your personal details, including your name and email address, in your account settings.
• Deleting Your Data: You can request the deletion of your account and the personal data associated with it. Please contact us at info@zooli.ai to make such a request. We will process your request in accordance with applicable law, which may permit us to retain certain information for specific purposes (e.g., legal compliance, billing).
• Email Preferences: You can opt out of receiving marketing emails from us by clicking the “Unsubscribe” link in the footer of our emails or by adjusting your notification settings in your account. You will still receive transactional emails related to your account and services.
• Rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) (for California Residents): If you are a California resident, you may have the following rights:
  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the categories of personal information that we sell or share.  
  • Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.  
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct us to limit the use and disclosure of your sensitive personal information to only those uses necessary to provide the services.  
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.  
  • Exercising Your Rights: To exercise your rights under the CCPA/CPRA, please contact us at info@zooli.ai. We will need to verify your identity before processing your request.
• Other Rights: Depending on your location, you may have other rights related to your personal information under applicable laws. Please contact us if you have any questions about these rights.

Data Security

We take the security of your information seriously and implement reasonable security measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption (e.g., using TLS/SSL for data transmission), secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your account and personal information, such as using strong, unique passwords and being cautious about phishing attempts. In the event of a data breach, we will take reasonable steps to notify affected users in accordance with applicable laws.  

Cookies and Tracking

Zooli.ai uses cookies and other tracking technologies (such as web beacons and pixel tags) to enhance your experience on our Platform, personalize content, analyze Platform usage, and assist in our marketing efforts.

• Types of Cookies We Use:
  • Essential Cookies: These cookies are necessary for the basic functionality of the Platform, such as keeping you logged in and enabling core features.
  • Functional Cookies: These cookies allow us to remember your preferences (e.g., language settings) and provide enhanced functionality.
  • Analytics Cookies: These cookies help us understand how users interact with our Platform by collecting and reporting information anonymously. We use this information to improve our Services.
  • Advertising Cookies: These cookies may be used to deliver targeted advertisements to you based on your interests and Browse behavior on our Platform and other websites.
• Your Choices Regarding Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our Platform and Services. You may also be able to opt out of certain third-party cookies through their respective websites.

Children’s Privacy

Zooli.ai is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information, please contact us immediately at info@zooli.ai, and we will take steps to delete such information from our systems. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will promptly take steps to delete that information.  

International Users

If you are accessing Zooli.ai from outside the United States (the primary jurisdiction where our data is processed), please be aware that your information will be transferred to, stored, and processed in the United States in accordance with this Privacy Policy and applicable local laws. Please note that data protection laws in the United States may differ from the laws of your country. By using our Platform and Services, you consent to the transfer of your personal information to the United States.  

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the nature of the information and the purposes for which it was collected. Generally, we will retain your personal information for as long as your account is active or as needed to provide you with the Services, as well as for a reasonable period thereafter to address legal obligations, resolve disputes, and enforce our agreements.  

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated Privacy Policy on our Platform and may also notify you via email or by displaying a prominent notice within the Platform. The date of the last update will be indicated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Platform and Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.  

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

Email: info@zooli.ai

Mailing Address: 30 N Gould St, STE 47163 Sheridan, WY 82801

Thank you for trusting Zooli.ai. We are committed to keeping your information safe and your experience enjoyable.